Reason to Celebrate!!

A new heating unit!

Our glorious new A/C unit. Isn't she pretty?!

We have air conditioning! After 12 days without air we are feeling GREAT tonight!! Thrilled to have a new heating and air conditioning system in place at our house. A few frustrating things happened with the company. We were supposed to have gotten the new unit on Friday, but they gave our appointment away while our financing was processing. Andy mentioned that to them today, that it was frustrating to deal with the extra days of heat and they said "oh, well we could have brought some window units over". HELLO?? Why didn't they offer that to him on the phone last Thursday? Another problem, when they were installing they told Andy that our current thermostat wouldn't work with the new unit. They didn't figure that into the cost and this was going to add $200. He let them know he felt this should have been included in the estimate. So they told him he could go to Lowe's and buy a programmable thermostat and they would install it. So he got a nice one for $100. The final complaint we have is that they drilled a hole in the wall of our newly painted hallway bathroom. I can't believe it. I mean, we're paying professionals and they drill a hole in my bathroom wall?? They didn't tell us about it either. Andy was with the boys in their room reading and he saw what happened, saw them walk in the bathroom to see if it had gone through, etc. When he mentioned it to them they acted like they didn't know it happened. We JUST finished this room! Now it has to be patched, primed and painted there. Arrgghh. Sorry for the complaints. It's just like Andy said. We're you're paying as much as you do for a completely new system, you expect it to be done right. And by right we mean with an accurate estimate, no miscellaneous holes in the wall, and done when they tell you it's going to be done. So enough complaints. We truly are happy to have a new unit and to actually have A/C. It's just that today was a little frustrating!